Refund Policy

Last updated: 8 September 2026

We would rather you were on the right course than hold your money. This is when we refund.

Before the cohort starts

• More than seven days before the start date — a full refund, no questions asked.
• Within seven days of the start date — a refund of 80%, or a free transfer to a later cohort.

After the cohort starts

• After the first session, before the second — a refund of 50%.
• After the second session — no refund, because most of the teaching cost has been incurred. You may transfer to a later cohort once, at our discretion.

If we cancel

If we cancel a cohort before it starts, you receive a full refund or a place on the next cohort, whichever you prefer. If we cancel a cohort partway through, you receive a refund proportional to the sessions not delivered.

Payment plans

Refunds on a payment plan are calculated against what you have actually paid. Cancelling stops future instalments.

How to request one

Email hello@codolla.com from the address on your account, quoting your enrolment reference. We respond within three working days and pay approved refunds to the mobile money number or card used, within ten working days.

Certificates

A certificate cannot be kept if the course fee is refunded.